988fb Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") sets out how 988fb ("we", "us", "our") collects, processes, stores, and protects the personal information of players and visitors who use the 988fb platform at 988fb.ws (the "Platform"). 988fb is committed to protecting the privacy of all individuals who interact with our Platform and to handling personal data responsibly, transparently, and in accordance with applicable data protection principles.

By accessing, registering on, or using the 988fb Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy applies to all personal data collected through the Platform, including data collected via account registration, deposits, withdrawals, gameplay, customer support interactions, and general browsing activity on 988fb.ws. If you do not agree with this Policy, you should not use the Platform.

988fb collects two broad categories of personal information: information you provide to us directly, and information collected automatically through your use of the Platform.

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number and, where provided, email address
• Payment information including mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers) and bank card details where applicable — note that 988fb does not store full card numbers; card data is handled by our payment processors
• Identity verification documents (national ID, passport, or other government-issued identification) where requested for KYC purposes
• Customer support correspondence, including messages, emails, or chat records submitted to 988fb support

Information collected automatically when you use the Platform includes:

• Device information including device type, operating system, browser type, and screen resolution
• IP address and approximate geographic location derived from IP data
• Session data including login timestamps, pages visited, games played, bet amounts and outcomes, deposit and withdrawal transactions, and session duration

988fb uses the personal information it collects solely for the purposes described in this Policy. We do not use your information for any purpose that is inconsistent with what is set out below:

• To create and manage your 988fb account, verify your identity and age, and provide you with access to the Platform's games, betting markets, and account services
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other payment methods, and to maintain an accurate record of your account transaction history
• To comply with our Know Your Customer (KYC) and anti-money laundering obligations, which may require identity verification before processing withdrawals above specified thresholds
• To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other conduct prohibited under our Terms & Conditions
• To provide customer support, respond to queries and complaints, and resolve disputes relating to your 988fb account, game outcomes, or payment transactions
• To send you account-related notifications, including transaction confirmations, security alerts, and responsible gaming reminders — note that 988fb does not send unsolicited marketing messages without your explicit opt-in consent

Where 988fb processes personal data on the basis of your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting 988fb support at [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal, and does not affect processing carried out on a legal basis other than consent (such as contractual necessity or legal obligation).

988fb does not sell, rent, or trade your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment service providers — 988fb shares payment-relevant data (such as your bKash or Nagad wallet identifier and transaction amount) with our payment processing partners solely to facilitate deposit and withdrawal transactions on your behalf
• Identity verification and KYC service providers — where required, identity document data may be shared with specialist KYC providers who assist 988fb in meeting its verification obligations
• Fraud prevention and platform security partners — aggregated or anonymised data may be shared with fraud detection services to protect the integrity of the Platform
• Law enforcement and regulatory authorities — where 988fb is required by applicable law, court order, or regulatory instruction to disclose personal data, we will comply with that requirement and, where legally permissible, will notify the affected player

All third parties with whom 988fb shares personal data are required to handle that data in accordance with applicable privacy standards and are prohibited from using 988fb player data for any purpose other than the specific service they are contracted to provide. 988fb does not share personal data with advertising networks, data brokers, or any third party for commercial marketing purposes.

The security of payment data is a primary operational concern for 988fb. All data transmitted between your device and the 988fb Platform is protected using SSL encryption. For transactions processed via bKash, Nagad, Rocket, and Upay, 988fb transmits only the minimum data required to complete the transaction to the relevant payment provider. Full mobile wallet credentials are never stored on 988fb servers — the authentication flow for mobile money payments occurs directly with the respective payment provider's systems.

For international card payments via Visa and Mastercard, card data is handled directly by our PCI-compliant payment processor and is not stored by 988fb in unencrypted form. 988fb stores only a tokenised reference to your payment method to facilitate future transactions. You should never share your mobile banking PIN, bKash PIN, or card CVV number with any third party, including individuals who claim to represent 988fb — 988fb support will never ask you for these credentials.

988fb uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device by your browser when you visit 988fb.ws. We use the following categories of cookies:

• Essential cookies — required for the Platform to function correctly, including session management, login state, and security features. These cannot be disabled without breaking core Platform functionality
• Analytics cookies — used to understand how players use the Platform, which games are most popular, how long sessions last, and where technical issues occur, so that we can improve the Platform experience for Bangladesh players
• Preference cookies — used to remember your Platform settings such as language preference and display options, so that your preferred configuration is restored on your next visit

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling analytics or preference cookies may affect your experience on the 988fb Platform, though the core account, payment, and gaming functions will continue to work. 988fb does not use advertising or retargeting cookies, and does not share cookie data with any advertising network.

988fb retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In practice, account data (including identity verification documents, account registration information, and transaction history) is retained for the duration of your account's active period and for a minimum of five years after account closure, in order to meet our KYC, anti-money laundering, and record-keeping obligations under applicable law.

Customer support correspondence is retained for three years from the date of the relevant interaction, unless the subject matter of the correspondence requires it to be retained as part of a longer-running investigation, compliance matter, or dispute. Anonymised or aggregated analytics data that does not identify any individual player is not subject to data retention limits and may be retained indefinitely for Platform improvement purposes.

Subject to applicable law and any overriding legal obligations (such as our KYC and anti-money laundering retention requirements), you have the following rights in respect of your personal data:

• Right of access — you may request a copy of the personal data that 988fb holds about you, including your account information, transaction history, and any identity verification documents on file
• Right of rectification — if any personal data held about you by 988fb is inaccurate or incomplete, you may request that it be corrected or completed
• Right of erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 988fb's legal retention obligations
• Right to restrict processing — in certain circumstances, you may request that 988fb restricts its processing of your personal data, for example while a dispute about the accuracy of the data is being resolved
• Right to object — where 988fb processes your data on the basis of legitimate interests, you may object to that processing; 988fb will consider your objection and cease processing unless it has compelling legitimate grounds that override your interests

To exercise any of the above rights, please contact 988fb support at [email protected], including your registered account details so that we can verify your identity before processing your request. 988fb will respond to data rights requests within a reasonable period. There is no charge for submitting a data rights request.

The 988fb Platform is strictly intended for adults aged 21 and above. 988fb does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will delete that data promptly and close the associated account. If you believe that a minor has registered on the 988fb Platform, please contact us immediately at [email protected] so that we can take appropriate action.

988fb reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to this Policy, we will endeavour to notify registered players via the Platform or by direct communication where contact details are available. The current version of this Policy will always be published at 988fb.ws/privacy-policy with the effective date displayed at the top of the page. Your continued use of the Platform after any update to this Policy constitutes your acceptance of the revised terms. We encourage all players to review this Policy periodically to stay informed about how 988fb protects their personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 988fb holds about you, please contact us by email at [email protected]. Please include your registered account username or mobile number in your message so that we can identify your account and respond to your request accurately. 988fb aims to acknowledge all privacy enquiries promptly and to resolve substantive data requests within a reasonable period.